Es gibt mal wieder Wasser auf die Mühlen der Kritiker von Dan Yarrington (Game Salute, Tabletop Tycoon, Ship Naked, Starling Games, Sparkworks, Polyhero, Flying Meeple). Phil Eklund hat beim Geek einige Details zur Auslieferung seiner 2017er Spiele gepostet. Ship Naked kommt dabei alles andere als gut weg.
"Worry free shipping" sieht irgendwie anders aus...
Zur Sicherheit archiviere ich das mal hier...
Many apologies on the delays in deliveries of the 2017 games: Bios:Genesis 2, Bios:Megafauna 2, John Company, and the Genesis Upgrade. About two months delay was due to misprinted cards (from an issue that was not in the proofs). Another 2 month delay was due to the fulfilment center (ShipNaked) being too busy to attend to my orders. ShipNaked told me that all the 2017 orders are now shipped, with the exception of those who ordered the Genesis Upgrade (these games were somehow misdirected to Australia). Website orders 6340 and higher are in work at ShipNaked.Alles anzeigen
If you have a problem with shipping, don't know where your order is, got the wrong game, please contact ShipNaked support@shipnaked.
If your game arrives and it is missing components, please go here: 1ZyrLuoTxRGf8JZHsKr2fGDec1tQ...
A personal lament. I got additional bills this year from ShipNaked which brings the total fullfilment price to over $100,000. (This comes to over $25 per backer when divided by the backers in the Bios:Genesis KS campaign. For reference, Bios:Genesis is a $37 game). Although I was able to pay off my staff, my personal savings took a big hit.
For those who partner with ShipNaked, two warnings: If you supply data instructing ShipNaked where to ship the games, they may accept the data but nevertheless disregard the instructions, and bill you for the misshipments. In my case about 5900 games were misdirected, which meant that (for instance) games for EU customers were sent to the USA warehouse instead of the EU one. Chinese distributers saw their games shipped from China and imported back again. The import fees for shuttling the misdirected games back and forth between continents came to perhaps $60,000 extra. Dan Yarrington told me personally that he admitted that he had received and ignored my data, but that it was fiscally my fault because two weeks later he sent me a spreadsheet that, if reviewed carefully, showed that the intent was to ship to warehouses many continents distant from where the customers were.
I suffered a further example of ShipNaked's policy of charging client's for ShipNaked errors. ShipNaked sent hundreds of my games to customers who had not ordered them, and unilaterally told an unknown number of them they could keep for free the games they did not order. Dan Yarrington told me that, for each game lost by ShipNaked, he was willing to compensate me only a small fraction of what I had spent to make the game.
Now retired from the rocket factory, game-making is my full-time livelihood. My pension and the sales of my 3 new games (Bios:Genesis, Bios:Megafauna, John Company) represent my total income for the year 2017. This financial disaster means that we may not be able to bring out the 3 new 2018 games we had planned. Pax Emancipation is in the can, but Pax Transhumanity and Bios:Origins might wait until next year, so High Frontier 4 may get shoved until 2020.